This website is operated by Kashima Paradise, based in Japan.
We sell food products and alcoholic beverages produced in Japan.

By placing an order on this website, you confirm that:

• You are legally capable of entering into a binding contract, and
  
• You are of legal age to purchase alcoholic beverages in your country or region (where applicable).

All product descriptions, images, prices, and availability are subject to change without notice.We make every effort to display product information accurately; however, slight differences in appearance or packaging may occur.

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, or shipping restrictions.Payment must be completed in full at the time of purchase.The maximum amount that can be purchased at one time is 70 kg.

We ship internationally using designated carriers.

Delivery times are estimates only and are not guaranteed.

Customers are responsible for ensuring that the ordered products comply with local import regulations, including restrictions on food or alcoholic beverages.

Important Notes (Regarding Overseas Shipping)

In addition, additional fees may be incurred and will be billed separately in the following cases.
In such cases, please note that payment will be required via the payment method specified at the time of order or via a method designated by us.

[Cases where additional charges may apply]
- If the shipping company's regulations determine that the delivery is to a remote area (e.g., remote islands or mountainous regions), an additional fee will be charged. This will be determined by entering your postal code into the system. In such cases, we will contact you by email to inform you.
- If the shipping address you entered is incorrect and redelivery or address correction is required, a 12 euro fee will be charged. In such cases, payment will be made by credit card. (When placing your order, please enter the exact delivery address, including the building name and room number.)

Please note that all taxes and fees incurred in the destination country or region, such as customs duties, import taxes, value-added tax (VAT), and consumption tax, are the responsibility of the purchaser.

Duties, taxes, and additional fees may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping fees.

Due to the nature of food and beverage products, we do not accept returns, exchanges, or cancellations for customer convenience.

If the product is incorrect or damaged, please contact us within 8 days of receiving the product, attaching a photo of the damaged part.

Alcoholic beverages sold on this website are intended for purchase and consumption by individuals who are of legal drinking age in their country or region of residence.

By placing an order, you confirm that:

・You are legally permitted to purchase and consume alcohol under the laws of your country or region.

・You understand that alcohol import regulations vary by country, and that some destinations may restrict or prohibit the import of alcoholic beverages.

・Any customs duties, taxes, or import fees incurred are the responsibility of the customer.

Kashima Paradise is not responsible for delays, confiscation, or disposal of alcoholic products by customs authorities due to local regulations. In such cases, refunds or replacements cannot be provided.

When purchasing alcohol, please be sure to check with DHL in your country to see what licenses are required before placing an order on our e-commerce site.Once we receive your order, we will consider it as confirmation and all your consent. We will not accept any returns if you are unable to receive the product after it has been shipped. If you return the product, we will charge you the cost of the product and airfare afterwards.

All content on this website, including text, images, logos, and designs, is the property of Kashima Paradise or its licensors and may not be used without permission.

1. Introduction
When customers use our shop, our shop may obtain personal information (as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act")) and other information relating to individual customers (hereinafter referred to as "customer information"). When handling customer information, our shop will comply with the Personal Information Protection Act, other related laws and guidelines, as well as the privacy policy established by our shop below (hereinafter referred to as the "Privacy Policy").

2. Applies to
This privacy policy applies to all customer information that our shop obtains when customers use our shop.

3. Customer information acquired by this shop
Our shop collects the following customer information in the following ways: a. when customers directly enter it on our shop's services; b. when customers provide it to our shop by email, post, written form, telephone, etc.; c. when customers use or browse our shop's services. Information collected when customers purchase products, etc. - Basic information such as your name, address, and occupation - Contact information such as your phone number and email address - Your bank account information, etc. - Other information about you and your purchases, etc. Other information collected when customers use our shop - Information about your use of our shop, such as the products you purchase - Information about your payment status on our shop - Cookies, IP address, device type, mobile device identifier, browser type, browser language, referring URL, platform type, number of page views, page view time, and the date and time of activity on our shop's app or website - Other information about your use of our shop Information collected when our shop conducts surveys of customers - Your use of our shop, requests regarding our shop, and other customer responses to surveys - Other information about customer surveys

4. Purpose of use
Our shop will use the customer information listed in 3 for the following purposes: To provide services related to our shop to customers, etc. To confirm purchases of products, etc. made through our shop, To invoice, make payments and confirm such purchases, etc. related to our shop, To provide other services related to our shop to customers, To improve services related to our shop and develop new services, etc., To conduct surveys and analyze the usage status and usage patterns of our shop, To conduct customer surveys related to our shop, To send rewards for cooperation in surveys, etc., To improve and refine services related to our shop and develop new services, To customize the content of services related to our shop to each individual customer, For planning and research and development of new services, To improve the quality of other services provided by our shop, such as providing information about services related to our shop and responding to customer inquiries, etc., To contact and provide information regarding services related to our shop, and To provide email distribution services.・To confirm applications for services and send emails; ・To inform you about campaigns; ・To send prizes for sweepstakes and other contests entered; ・To use the information to inform you about new products, new services, etc.; ・To notify you of important changes to our shop's services, such as changes to the Terms of Use; ・To respond to customer inquiries, claims, etc.; ・To otherwise communicate with you appropriately regarding your use of our shop. Advertising, marketing, etc. ・To deliver, display, or measure the effectiveness of our shop's advertisements; ・To implement other measures for the purpose of advertising and marketing. Management, operation, etc. ・To check your usage of our shop's services and registration information; ・To check your compliance with the terms and conditions; ・To respond to customers suspected of or found to be violating the terms and conditions, and to resolve any other issues related to the operation of our shop; ・To take measures necessary to ensure safe use by customers and maintain the quality of our shop's services.

5. Depositing and providing customer information to third parties
We may provide or entrust customer information to third parties in the following cases. In such cases, we will, as necessary, screen the recipient to determine whether they meet our standards, and will entrust or provide customer information under our appropriate supervision. When entering into a contract, we will consider the appropriate management of customer information. We may also entrust or provide customer information to subcontractors. We may also entrust all or part of our business to other companies for the purposes of processing customer information, providing information to customers, conducting campaigns and surveys, and conducting research or analysis on the use of services related to our shop. We may also provide customer information to our cooperating businesses and partners. We may also provide customer information to other companies to provide services related to our shop (including when we enter into cooperative or partnership relationships with advertising distribution service providers, advertising agencies, and other advertising-related businesses for the purpose of delivering, displaying, or measuring the effectiveness of our advertisements). We may also provide customer information to successors in connection with business successions. We may also provide customer information to other companies through mergers, corporate splits, business transfers, or other means. (This includes cases where the Shop establishes a separate corporation and transfers its business to that corporation.) Provision of customer information based on laws and regulations When requested to provide customer information by a court, administrative agency, supervisory authority, or other public institution based on laws and regulations When it is determined that providing customer information is necessary to resolve a dispute with a third party, or to protect the rights and interests of customers or third parties of services related to the Shop.

To the fullest extent permitted by law, Kashima Paradise shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.

We may update these Terms from time to time without prior notice.The latest version will always be available on this website.

If you have any questions regarding these Terms, please contact us via the contact information provided on this website.